Company Profile
Background
MAIT is a 100% black owned company, supplying, quality easy to use effective products to various industries. The company was established in 2009 and based in the North of Johannesburg.
MAIT regard product quality as one of most important factors in today’s competitive market and have partnered with manufacturers and suppliers who adhere to the following specifications:
- QMS ISO 9001
- SAHPRA
- NRCS
- IEC
- SANS
We have partnered with a leading South African manufacturer as a Distributor, who specialise in the design and manufacture of high quality compressor and absorption refrigerators and freezers, and who have over 60 years of absorption design and refrigerator manufacturing experience. Their experience means that they have perfected the art of producing reliable and durable electrical cooling products. Their cutting-edge absorption refrigeration design and technology has made them the fridge and stove manufacturer leaders in South Africa. This has provided us with a strong foothold on the African continent and a successful international operation.
Our large range of reliable refrigeration products includes the following:
- High-Performing Medical Refrigerators – For use within the medical industry for the storage of vital drugs and vaccines in a safe, controlled environment.
- Space Saving Chest Freezers – Load these freezers up and don’t worry about power issues with our hybrid power source product line.
- Portable Camping Fridges – These fridges are ideal for travellers looking for a portable refrigeration unit to take with them on their journeys.
- Versatile Commercial Refrigeration – Perfect for the storage and display of an array of different products that require refrigeration.
Our refrigeration and stove manufactured products are approved by the LP Gas association. You can be rest assured that our absorption refrigerators and chest freezers are compliant with safety and best practices.
The Vaccine and Ice-pack Development Department focuses on the minimisation of waste vaccines and the maximisation of absorption refrigerator and freezer storage. This is clearly evident from the new and improved products entering The United Nations Children’s Fund (UNICEF) programme on a continual basis. Cold chain equipment failure is simply not an option and we take pride in the reliability of our absorption technology. As medical science constantly advances, we will adapt our research and development to the changing needs and demands of the end-users of our cold chain products.
Vision
To continually strive to remain at the cutting edge of international technological advances in the development of products and services, whilst maintaining environmentally friendly practices.
Mission
- To deliver a comprehensive solution to industry, businesses and institutions, whilst keeping abreast of international practices.
- To set the highest standards of service excellence, as a benchmark for the industry
- To support and promote ecologically and environmentally-friendly practices
- To ensure that our clients continue to experience an outstanding return on their investments
Values
Integrity
We pledge ourselves to building and nurturing customer care and satisfaction with integrity, through:
- TRANSPARENCY – We promise honesty, openness and sincerity, with no hidden agendas in all our dealings with customers, and suppliers alike.
- RELIABILITY – We strive to be dependable, true to our word, and to exceed customer expectations of us.
- RESPONSIBILITY – We are committed to being conscientious in all our transactions, and standing by our considered professional advice and decisions.
- ACCOUNTABILITY – We are answerable for all consequences of advice given or action undertaken, in the provision of our services.
- HONESTY – We promise integrity in word and deed.
- COMMITMENT – We pledge to be faithful to our goal of service excellence and total customer satisfaction.
Integrity Business Competitiveness
We offer the best, most highly personalized service in the marketplace we serve. We go out of our way to make sure that our customers know that they truly matter to us.
The success of our business is largely as a result of superior products, superior service, extra attention to detail throughout our operation, personnel and our high level of experience in the industry.
- We prioritize customer service and make it a key component of our product and service offering.
- We provide our customers with what they want, when and how they want it.
- We have the flexibility to respond creatively to client requests.
- We continually monitor our clients level of satisfaction with our service through surveys and other convenient feedback opportunities
We leave behind the focus on our business and our products and focus instead on our customer and our customer’s needs:
- We sell solutions, not products
- We have a dialogue with our customer’s, not a presentation
- We focus on the customer’s needs
- We understand every customer is different and has different needs
- We put ourselves in our customer’s shoes
Address:
Zimbabwe
Phone
Address:
Pretoria